Associate, Engagement Excellence & Insights

Associate, Engagement Excellence & Insights (12-month contract)

Hybrid – Toronto, ON

Introduction

We are hiring an Associate, Engagement Excellence & Insights for our leading global pharmaceutical client, Eli Lilly. This role is pivotal in driving data-driven decision-making across the Canadian Affiliate divisions. The Associate, Engagement Excellence & Insights will collaborate with cross-functional stakeholders to provide comprehensive data analysis, transform data into actionable insights that drive business decisions and strategies and support with Salesforce effectiveness initiatives. The role requires a good understanding of industry data sources such as IQVIA, reimbursement claims, and business systems (ie. SAP) and tools for managing data (Tableau, PowerBI, etc.). This is a 12-month contract position, with potential for renewal based on business needs. The successful candidate will be required in office 10-12 days per month, located in Downtown Toronto.

Responsibilities

Data Analysis and Insights:

• Analyse sales team performance trends and sales data trends from multiple sources to identify key insights and opportunities.
• Synthesize data from IQVIA, ZS, warehouse shipments, and reimbursement claims to provide a holistic view of sales performance dynamics.
• Collaborate with cross-functional teams to understand their data needs and provide relevant sales and performance insights.
• Facilitate analytic delivery as needed for Business Unit assigned
• Develop and maintain dashboards and reports to track key performance indicators (KPIs).
• Present findings and recommendations to senior management and stakeholders.
• Help translate analytics outcomes into business insights to guide business decisions
• Stay updated with industry trends and best practices in data analysis and market research.
• Support standardization and automation efforts to increase team productivity and efficiency
• Salesforce Effectiveness:
• For assigned Business unit. support with annual sales team sizing and alignment activities.
• Support with developing business case for sales team structure changes, for leadership team approval.
• Support with Incentive compensation plan design, implementation and management for assigned business unit.
• Collaborate with Business unit heads, Marketing and sales leads to define customer segmentation criteria.
• Work with third part vendors to develop data sources that support with Salesforce Effectiveness needs.
• Utilize data from vendors (IQVIA, ZS etc.) to develop dynamic customer segmentation in alignment with business needs.
• Develop and maintain dashboards (Tableau, PowerBI, etc.) in collaboration with insight from business leads to support sales performance management.

Stakeholder Collaboration:

• Work closely with cross-functional teams, including marketing, sales, and International Business unit leads to understand their data needs and provide relevant insights.
• Present findings and recommendations to senior leadership and other non-technical stakeholders using a storytelling approach.

Requirements

• Education: Bachelor’s Degree required, preferably in Math, Statistics, or Healthcare Business Management.
• Experience: 2 to 5+ years of experience, with 2+ years in analytics within the Pharma/BioTech/Medical Device industry.
• Skills: Advanced capabilities in Python, SAS, SQL, R, Excel, and Power BI.
• Knowledge of retail insurance claims process and vendors.
• Fluent in English written and verbal communication.
• Able to lead by influence and is a strong communicator both with internal & external stakeholders
• Can problem solve and think independently
• Operates and communicates effectively
• Facilitate information sharing and a teamwork approach
• Read, understand, interpret statistical analytics and their implications; usage of multiple data sources into comprehensive and actionable knowledge; scenario building
• Demonstrated ability to collaborate with partners and lead peers
• Demonstrated ability to structure and conduct analyses to generate insight and recommendations
• Excellent problem-solving skills, details oriented with focus on quality and accuracy
• Strong verbal and written communication skills, proficient in interacting with Senior Leadership
• Proven track record of working effectively in a collaborative, fast-paced, multi-tasking environment
• Knowledge of reporting and data analytics tools like Excel and Power BI

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We’ll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.