Description
Join Alberta University of the Arts as the Manager of IT Services, guiding technical support and service operations in a vibrant academic setting. This vital full-time role emphasizes effective leadership and community engagement within a diverse environment.<br/><br/>As the Manager of IT Services, you will play a crucial part in developing short- and long-term goals for technical support at AUArts. Your leadership will enhance IT service delivery and foster community among tech staff while managing vendor collaborations and overseeing budgeting. This role requires a strong focus on service quality, team dynamics, and inclusion.<br/><br/>Key Responsibilities:
• Lead and manage the service desk and technical teams
• Oversee financial and contract management processes
• Maintain productive vendor and contractor relationships
• Enhance service desk capabilities and standards
• Communicate IT achievements to stakeholders effectively<br/><br/>Requirements:
• Diploma or degree in a relevant field
• Minimum 6 years in IT with supervisory experience
• Proficiency in technology staff management
• Demonstrated people leadership and collaboration
• Preferred experience in a post-secondary environment<br/><br/>Elevate your career by shaping IT services in a creative, inclusive atmosphere at AUArts.
