Description
Take charge as Superintendent of Billing in Winnipeg’s Water and Waste Department. This hybrid role focuses on billing coordination and customer service excellence.<br/><br/>As a permanent employee for up to three years, you will oversee billing operations, manage staff, and implement best practices. Key responsibilities include coordinating by-law enforcement, resolving customer complaints, and participating in departmental initiatives. Your leadership will ensure efficiency and high standards in billing processes.<br/><br/>Key Responsibilities:
• Oversee billing and adjustment operations
• Review billing details for reporting and planning
• Manage Water Leak Credit and associated programs
• Supervise billing team and staff development
• Participate in billing system enhancements<br/><br/>Requirements:
• Diploma or degree in business administration
• Four years of relevant experience
• Supervisor experience in customer service
• Knowledge of billing systems
• Proficient in Microsoft Office<br/><br/>Lead an efficient billing team through strong coordination and customer service skills in Winnipeg’s Water and Waste Department.
