Description

Business Systems Analyst – Payments (SWIFT / ISO 20022)

Hybrid – Toronto, ON (3 days/week onsite)

About the Client

A leading Canadian bank with a long-running payments technology practice, currently running major modernization programs across its payments infrastructure.

Project / Role Overview

The team is modernizing core payment rails and messaging standards, and needs an experienced business analyst to bridge business stakeholders and technical delivery through the transition.

Responsibilities

  • Lead analysis, documentation, and validation of business requirements, tracking decisions and changes end to end
  • Work with stakeholders across business, technology, and external partners to shape end-to-end solutions
  • Turn complex business needs into clear functional requirements and user stories
  • Run workshops with cross-functional teams to gather and refine requirements
  • Support design of payment processes in line with industry and regulatory standards
  • Assist scrum masters and project managers with planning, scoping, and impact analysis
  • Perform gap analysis, root cause reviews, and release readiness checks for payment system changes
  • Act as subject matter expert on payments projects and operational improvements
  • Track post-implementation performance and support incident resolution
  • Coach and mentor junior team members
  • Execute test cycles as needed

Required Skills and Experience

  • Strong background in business process mapping, requirements gathering, and system analysis
  • Payments domain knowledge including MT format, MX/ISO 20022, and CBPR+
  • Ability to run gap analysis across different payment standards
  • Comfortable working in Agile teams
  • Proficient with Jira, Confluence, and MS Office
  • Strong stakeholder communication skills across technical and business audiences

Nice to Have

Fedwire / FED payments domain knowledge Banking or financial services industry background