Description

Position

The RIMOWA Client Advisor is responsible for generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand.

Job Responsibilities

Sale

  • Achieve personal sales goals
  • Educate clients with company history and the most current product knowledge
  • Keep an active client book to cultivate new/existing client relationships
  • Support team members to achieve store sales goals

Customer Service

  • Always present yourself in a friendly and professional manner
  • Ensure prompt follow up with client purchases, repairs and inquires
  • Provide the best experience for customers by continuously building knowledge of company history, new product and competitors

Operations

  • Understanding of store POS system
  • Opens and closes the register
  • Process payment/return of merchandise
  • Conduct inventory counts and adheres to company loss prevention policy
  • Maintain/execute store merchandising standards
  • Maintain store readiness and housekeeping duties

Profile

  • High school Diploma or equivalent
  • Luxury sales experience ideal
  • Previous experience, developing existing and prospecting new clients. Ideal candidates have established client books
  • Professional presentation, excellent communication skills both verbal and written
  • Excellent problem-solving skills, positive attitude, team player
  • Ideal candidate has knowledge of fashion, design trends and love of travel
  • Ability to work varied hours/days, including nights, weekends and holidays
  • Must be able to lift large boxes up to 20lbs repeatedly

*We offer accommodations upon request.