Description
Who We Are
Geotab® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.<br/><br/>Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through fuel‑consumption reduction, enhance driver safety and achieve strong compliance with regulatory changes.<br/><br/>Who You Are
Geotab is seeking a Credit Risk & Recovery Manager who will be responsible for building and managing Geotab’s end‑to‑end commercial credit risk and account recovery program — a critical new function as we scale from thousands to tens of thousands of customers globally. This is a unique opportunity to own both sides of the credit lifecycle: protecting Geotab from risk at onboarding, and driving effective resolution when accounts require escalation.<br/><br/>What Youll Do
Your key responsibility is managing the full commercial credit risk lifecycle. You will evaluate credit limits for new and existing customers on the front end, and lead escalated account recovery, including third‑party collections and legal coordination, on the back end. You will build and enforce credit policies, leverage credit bureau data sources, and serve as the primary contact for Geotab’s third‑party collections agency.<br/><br/>You will work closely with the Accounts Receivable team to define escalation criteria and ensure seamless handoffs, while partnering with Sales, Finance, Legal, and Customer Success to balance risk management with revenue growth priorities. The ideal candidate is analytical, commercially savvy, and can make timely decisions under uncertainty while maintaining strong stakeholder communication skills across a global customer base in North America, Europe, and Australia.<br/><br/>How Youll Make an Impact<br/><br/>Evaluate and approve credit limits for new customers based on financial analysis, credit bureau reporting, payment history, and established risk criteria.<br/><br/>Review, maintain, and adjust credit limits for existing customers as warranted by changes in payment behaviour, financial health, or risk profile.<br/><br/>Develop, implement, and enforce credit policies, procedures, and risk thresholds in alignment with corporate financial objectives and risk tolerances.<br/><br/>Partner with the Accounts Receivable team to define escalation criteria and thresholds, receiving accounts for third‑party or legal action only after standard AR collection efforts have been exhausted.<br/><br/>Serve as the primary internal and external point of contact for third‑party collections agencies, managing agency relationships, account assignment, performance monitoring, and reporting.<br/><br/>Coordinate legal escalations for significantly delinquent or high‑risk accounts, partnering with Geotab’s internal Legal team and external counsel to pursue recovery actions including litigation and settlement.<br/><br/>Assess and recommend accounts for write‑off in accordance with company policy, ensuring appropriate documentation and finance approval.<br/><br/>Collaborate with Sales, Finance, Legal, Accounts Receivable, and Customer Success teams to balance credit risk with revenue growth priorities, providing guidance on deal structuring and credit‑sensitive opportunities.<br/><br/>Prepare and present regular credit risk metrics, portfolio performance reports, and bad debt analysis to Finance leadership.<br/><br/>What Youll Bring To This Role<br/><br/>Bachelor’s degree in Finance, Accounting, Business Administration, or related field; equivalent combination of education and work experience will be considered.<br/><br/>5+ years of experience in commercial credit evaluation, credit limit setting, and risk analysis in a B2B environment.<br/><br/>Demonstrated experience managing third‑party collections agencies, including performance oversight and account assignment.<br/><br/>Experience coordinating with legal counsel on debt recovery matters, including litigation, demand letters, and settlements.<br/><br/>Proficiency with ERP systems and accounts receivable management platforms.<br/><br/>Familiarity with credit evaluation tools such as Dun & Bradstreet, Equifax, or equivalent credit bureau platforms.<br/><br/>Certified Credit Executive (CCE) or Credit Business Associate (CBA) designation is an asset but not required.<br/><br/>Experience in a technology or SaaS business environment strongly preferred.<br/><br/>Benefits<br/><br/>Flex working arrangements<br/><br/>Home office reimbursement program<br/><br/>Baby bonus and parental leave top‑up program<br/><br/>Online learning and networking opportunities<br/><br/>Electric vehicle purchase incentive program<br/><br/>Competitive medical and dental benefits<br/><br/>Retirement savings program<br/><br/>Note: The above are offered to full‑time permanent employees only.<br/><br/>How We Work
We have adopted a flexible hybrid working model with systems, functions, programs, and policies to support both in‑person and virtual work. You are welcomed and encouraged to come into our offices as often as you like. When working from home, you must have a reliable internet connection with at least 50 mb DL/10 mb UL. We support virtual work with cloud‑based applications, collaboration tools, and asynchronous working. The health and safety of employees is a top priority. We encourage work‑life balance and keep the culture strong with online social events, chat rooms, and gatherings.<br/><br/>We believe that ensuring diversity is fundamental to our growth. We encourage applications from all qualified individuals and are committed to accommodating people with disabilities during the recruitment, assessment, and hiring process. For more information about our diversity and inclusion policies or to request accommodations, contact us at careers@geotab.com.<br/><br/>By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively “Geotab”), you acknowledge Geotab’s collection, use, and disclosure of your personal data in accordance with our Privacy Policy.<br/><br/>All offers of employment are contingent upon proof of eligibility to work and the individuals ability to pass a background check.<br/><br/>Hiring Range: $94,900—$104,400 CAD<br/><br/>#J-18808-Ljbffr
