Description
Join a leading digital marketplace as a CRM Marketing Automation Specialist based in London, working hybrid. Utilize your skills with Braze to create personalized campaigns and enhance customer engagement.<br/><br/>In this 9-month fixed-term role, you’ll be part of a dedicated CRM Operations team. Your responsibilities will include building customer audiences, managing automated journeys, and ensuring quality assurance. You’ll primarily focus on delivering broadcast messaging and newsletters, collaborating with various teams across CRM, content marketing, and planning to keep projects on track.<br/><br/>Key Responsibilities:
• Build and manage CRM campaigns using Braze
• Create audience segments and personalized communications
• Deliver always-on and one-off campaigns effectively
• Support dynamic content creation across CRM channels
• Manage schedules and deadlines across multiple projects<br/><br/>Requirements:
• Solid understanding of Braze and campaign building
• Experience with A/B testing and optimization strategies
• Basic HTML knowledge for email campaign reviews
• Willingness to learn and adapt new tools
• Strong focus on continuous improvement and results<br/><br/>Leverage your CRM expertise and join a mission-driven team to make an impactful contribution in London.
