Description

✨ Gee Beauty is Hiring — Client Experience Expert (Toronto) ✨

Gee Beauty is looking for a polished, organized, and service-driven Client Experience Expert to join our Toronto studio team.

This role is ideal for someone who thrives in a fast-paced luxury environment, loves people, understands hospitality at a high level, and takes pride in operational excellence.

At Gee Beauty, the Client Experience Team is the heartbeat of the studio. This role is not simply reception — it is about creating flow, managing energy, mastering schedules, supporting revenue opportunities, and ensuring every client feels cared for from beginning to end.

✨ Key Responsibilities:

• Schedule mastery and optimization to support studio flow, client satisfaction, and revenue growth

• Deliver elevated, warm, solution-oriented client service in person, over phone, and through email support

• Manage appointment booking, confirmations, rescheduling, and client communication with professionalism and care

• Support daily POS operations including transactions, gift cards, retail purchases, and client profiles

• Execute opening and closing duties with precision and accountability

• Maintain strong organization, attention to detail, and urgency throughout the day

• Support retail attachment and rebooking opportunities through thoughtful client communication

• Work closely with leadership and service providers to ensure a seamless client experience

✨ We’re Looking For Someone Who:

• Is highly organized and thrives in a multitasking environment

• Communicates with professionalism, warmth, and confidence

• Is naturally solution-oriented and proactive

• Loves hospitality, beauty, wellness, and people

• Understands the importance of details, timing, and follow-through

• Can remain calm, polished, and efficient during busy studio moments

• Has experience in luxury retail, hospitality, client experience, or front desk operations (preferred)

• Has flexible availability, including the ability to work both weekend days

📍 Full-time position — Toronto, ON

📧 To apply, please send your resume to