Description

Job Description

The Head of DD&T Canada is the senior DD&T leader for the Local Operating Company, accountable for shaping and delivering the in-country DD&T agenda to drive measurable business outcomes.

Responsibilities

  • Co‑creates priorities with Commercial, Medical, Access and enabling functions, ensuring DD&T is embedded in business planning, governance and execution.
  • Operates in a matrix model, orchestrating local delivery and adoption while leveraging IBU DD&T Centers of Excellence (CoEs), enterprise platforms and ICC capabilities to enable scale, consistency and speed.
  • Leads a fit‑for‑purpose LOC DD&T team covering technology & AI partnering, data excellence and product activation, digital customer experience enablement in alignment with the operating model, and priority digital health innovations in partnership with the local ecosystem.
  • Drives data & digital initiatives in preparation for launches, ensuring launch readiness and acceleration through digital tactics.
  • Ensures adoption, value realization and compliant execution in the local regulatory context (privacy, cybersecurity, digital compliance and AI governance), while maintaining alignment to enterprise standards.

Objectives

  • Co‑create and lead the LOC DD&T value‑creation strategy, translating LOC and IBU priorities into an actionable roadmap that delivers measurable patient, customer and business outcomes.
  • Provide DD&T leadership and counsel to the LOC leadership team, shaping and challenging priorities and ensuring digital, data, and technology considerations are embedded in planning and decision‑making.
  • Identify and champion AI‑enabled innovation and new ways of working across the LOC and champion knowledge and practice sharing between LOCs.
  • Drive adoption and value realization of enterprise platforms and IBU CoE solutions in‑country, tailoring implementation to local needs while maintaining standards and reusability.
  • Build and lead a high‑performing LOC DD&T team and extended DD&T community, strengthening capabilities (data, AI, digital engagement, technology enablement) and accelerating new ways of working.
  • Advocate local market realities back into IBU/Enterprise direction ensuring capability CoEs, shared platforms and agentic solutions account for them in their roadmaps.
  • Identify and analyze where innovative AI & Agentic opportunities can unlock organizational efficiencies, business growth, cost savings and provide customer insights.

Accountabilities

  • Serve as the senior DD&T leader for the Core Country LOC, building trusted relationships with the LOC General Manager and leadership team to drive shared priorities and outcomes.
  • Own the LOC DD&T plan (multi‑year roadmap and annual priorities), aligning investments and delivery plans with LOC strategy, the IBU operating model, and enterprise DD&T platforms.
  • Establish and run local governance and operating rhythms (demand intake, prioritization, portfolio reviews, benefits tracking), ensuring transparency of progress, risks, dependencies, and value.
  • Orchestrate execution across the LOC DD&T team, IBU DD&T CoEs, and ICC delivery capabilities; define demand, sequence work, and remove blockers to accelerate delivery.
  • Drive adoption of digital customer experience and engagement capabilities in‑country in partnership with IBU CoEs and enterprise platforms (e.g. CRM/CX enablement, campaign operations enablement, content tooling) as in scope for the operating model.
  • Accelerate data excellence and analytics activation locally, ensuring data stewardship and quality, supporting MDM/local data validation and integration with local data sets, and enabling activation of data products and advanced analytics use cases.
  • Act as the primary LOC interface to enterprise DD&T functions for technology enablement and risk management (architecture alignment, cybersecurity, privacy, digital compliance and AI governance), ensuring local adherence to standards and SOPs.
  • Lead, coach, and develop LOC DD&T talent (direct and matrixed); build an engaged community of practice and strengthen capabilities across commercial, medical and access contexts.
  • Demonstrate AI leadership by advising and partnering with Regional/Enterprise teams to reimagine their business with AI not as an add‑on but meaningfully embedded into their operating fabric.
  • Develop a strategy for managing change and fostering community of practice and consistent capability uplift within the LOC.
  • Manage financial stewardship for the LOC DD&T scope (budget planning, vendor/partner management where applicable, value tracking), ensuring investments are prioritized for maximum patient and business impact.

Technical/Functional Expertise

  • Strong understanding of pharma commercial, medical and/or access operating models, with practical experience translating business priorities into digital, data and technology solutions.
  • Working knowledge across key capability domains relevant to market execution (digital engagement platforms, data foundations and governance, analytics/AI enablement, and technology delivery).

Leadership

  • Demonstrated ability to work across functions, regions and cultures.
  • Functional level leadership with the ability to inspire, motivate and drive results.
  • Excellent communicator, able to persuasively convey both ideas and data, verbally and in writing.
  • Proven skills as an effective team player who can engender credibility and confidence within and outside the company.
  • Ability to distil complex issues and ideas down to simple comprehensible terms.
  • Demonstrates leadership presence and confidence.
  • Embraces and demonstrates a diversity and inclusion mindset and role models these behaviors for the organization.
  • Builds teams across functions and geographies with individuals who have the right skills and experience to deliver on key organizational initiatives.
  • Invests time in helping others to enhance their skills and perform at a higher level.

Decision‑making and Autonomy

  • Decision making responsibilities:
    • Provide input to highly complex decisions that impact the functional area.
    • Accountable for decision making for designated function.
    • Ability to seek diverse input from multiple constituents and stakeholders to drive innovative solutions.
    • Ability to incorporate feedback and ensure decisions are implemented swiftly to yield flawless execution.
  • Accountable for providing input to and implementing vision and strategy for designated scope.

Interaction

  • Effectively navigates changing external and internal environment and leads others through change by creating and inspiring and engaging workplace.
  • Cultivates a broad network of relationships throughout Takeda, with affiliates and external partners in the industry and area of expertise.
  • Effectively represents function in negotiations with the ability to resolve conflict in a constructive manner.
  • Ability to build strong relationships and collaborate effectively with other interfacing Takeda functions.

Innovation

  • Forward thinking with the ability to recommend, influence and implement organizational change and continuous innovation.
  • Comfortable challenging the status‑quo and bringing forward innovative solutions.
  • Ability to take risks implementing innovative solutions, accelerating time to market.
  • Identifies opportunities and anticipates changes in the business landscape through an understanding and ongoing assessment of the environment affecting the business.
  • Role models respect and inclusion, creating a culture that fosters innovation.

Complexity

  • Ability to work in a global ecosystem (internal and external) with a high degree of complexity.
  • Deep expertise required.
  • Ability to see and understand broader, enterprise level perspective.

Education and Competencies

  • Bachelor’s degree required; advanced degree (MBA, MSc, etc.) preferred or equivalent experience.
  • 12+ years of progressive experience in digital, data and/or technology leadership, including business partnering for commercial, medical and/or market access organizations in pharma/biopharma (or closely related regulated industry).
  • 5+ years of people leadership and/or leading complex, matrixed delivery across functions and stakeholders; experience operating through affiliates/LOCs strongly preferred.
  • Demonstrated experience working in, with, or across affiliates/LOCs, with strong understanding of local market realities (regulatory, commercial, medical and access context, vendor landscape, and change constraints).
  • Proven ability to define and execute an outcomes‑based roadmap, including portfolio governance, prioritization, and benefits/value realization (adoption and measurable impact).
  • Working knowledge across key capability domains relevant to LOC execution omnichannel/CRM and customer experience, data foundations (customer/master data), analytics/AI activation, and technology delivery practices.
  • Strong stakeholder management and influencing skills, including ability to operate through a matrix and orchestrate work across IBU CoEs, enterprise platforms, and ICC delivery.
  • Strong people leadership capabilities, including coaching, talent development, and change leadership; able to build high‑performing, diverse teams and communities of practice.
  • High standards for ethics and compliance, with working knowledge of privacy, cybersecurity, digital compliance and AI governance in a regulated environment.
  • Financial and vendor/partner management skills (budget planning, contract oversight, partner performance management) as applicable to scope.

Benefits

  • short‑term and/or long‑term incentives
  • subsidies for fitness and internet
  • medical, dental, and vision insurance
  • basic life and accidental death and dismemberment (AD&D) insurance
  • participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit‑Sharing Plan (DPSP) (if eligible)
  • short‑term and long‑term disability coverage
  • annual vacation entitlement; additional paid time off and company holidays
  • a tuition reimbursement program
  • a variety of well‑being benefits

Location

Toronto, Canada

Base Salary Range

$208,000.00 – $286,000.00

Employment Details

  • Worker Type: Employee
  • Worker Sub-Type: Regular
  • Time Type: Full time

EEO Statement

Takeda Canada encourages applications from all qualified candidates.

#J-18808-Ljbffr