Description

Hays is hiring on behalf of a well established NPO client for a 6-12 month contract, must be located in Vancouver area. Immediate start!

The Interim HR Generalist will support the Foundation during a leadership transition period.

Reporting to the Director, Finance and Accounting, this role will provide operational HR support and guidance while also overseeing office administration and coordinating day-to-day IT-related operations.

This position is well-suited for a practical and adaptable HR professional who thrives in a lean, mission-driven environment and is comfortable balancing people operations with broader organizational support functions.

The successful candidate will help maintain continuity across HR processes, employee support, office operations, and workplace systems while ensuring responsiveness, consistency, and professionalism across the organization.

Key Responsibilities

HR Advisory & Operations

  • Lead and oversee recruitment operations and coordination across the organization
  • Support the administration, tracking, and coordination of employment agreements, contractor agreements, and operational service contracts
  • Assist in reviewing contracts for completeness, compliance, and alignment with organizational policies and procedures
  • Coordinate contract renewals, amendments, and documentation workflows
  • Identify and escalate operational, compliance, or employment-related risks to senior leadership as appropriate
  • Escalate complex employee relations or legal matters to senior leadership or external advisors as appropriate
  • Provide day-to-day HR guidance and support to staff and managers on HR policies, practices, and procedures
  • Maintain employee records and HR systems, including administration of BambooHR
  • Support managers and staff in navigating performance management tools and processes within BambooHR; Monitor completion timelines and follow up on outstanding performance review requirements
  • Coordinate leave administration, timesheet tracking, and HR documentation
  • Support implementation and communication of HR policies and operational procedures

Office Operations

  • Oversee day-to-day office operations to support a productive, safe, and efficient workplace environment
  • Coordinate office administration activities, including facilities, supplies, vendors, equipment, and workspace logistics
  • Support hybrid workplace operations and in-office coordination across teams
  • Liaise with building management, service providers, and operational vendors as required
  • Coordinate office maintenance, workplace health and safety requirements, and operational issue resolution
  • Maintain operational procedures and administrative documentation to support continuity and efficiency
  • Monitor office-related expenditures and support budget tracking and procurement coordination as required
  • Assist in implementing operational improvements and workplace process efficiencies

IT Third-Party Services & Helpdesk Coordination

  • Coordinate day-to-day IT support requests and act as the primary liaison between staff and external IT service providers
  • Support onboarding and offboarding processes related to system access, equipment setup, and account administration
  • Coordinate resolution and follow-up of helpdesk tickets and technical support requests to ensure timely service delivery
  • Maintain inventory tracking for IT equipment, software licenses, and workplace technology assets
  • Assist in coordinating cybersecurity, software updates, system access reviews, and IT-related compliance requirements
  • Support implementation and administration of workplace technology platforms and operational systems
  • Liaise with third-party vendors regarding IT services, maintenance schedules, procurement, and operational issues
  • Escalate critical IT risks, security concerns, or service disruptions to senior leadership and external providers as appropriate
  • Maintain IT-related documentation, user guides, and operational procedures to support continuity and efficiency

Cross-Functional Support

  • Provide coordinated operational support across HR, Finance, Office Administration, and IT functions to ensure organizational continuity and efficiency
  • Collaborate with managers and team leads on administrative, operational, and people-related initiatives and priorities
  • Support implementation and communication of organizational policies, procedures, and operational updates
  • Assist with organizational planning, reporting, documentation, and process improvement initiatives as required
  • Coordinate internal communications, staff notices, and operational reminders to support consistency across teams
  • Support compliance tracking, records management, and documentation retention practices
  • Assist leadership with special projects, operational initiatives, and organizational priorities during the interim transition period
  • Foster a responsive, collaborative, and service-oriented approach in supporting staff and organizational operations across departments
  • Assist with internal communications related to HR and operations
  • Support organizational compliance and documentation processes
  • Provide operational and administrative support to leadership as required

Qualifications & Experience

  • 2-5 years of progressive HR experience in a senior coordinator, generalist, advisor, or operations-focused role
  • Strong knowledge of Canadian employment practices and HR administration
  • Experience working in a lean or fast-paced environment with broad operational responsibilities
  • Experience using HRIS platforms such as BambooHR
  • Strong organizational skills with the ability to manage multiple priorities effectively
  • High level of professionalism, discretion, and sound judgment
  • Excellent interpersonal and communication skills