Description
Job Title: Infrastructure Business Analyst
Location: Ontario, Canada (Remote)
Employment Type: 1-year contract
Role Overview
We are seeking a highly analytical Infrastructure Business Analyst to support IT infrastructure initiatives and drive process improvement across systems and operations. The ideal candidate will have excellent communication skills, experience working on infrastructure-related projects, and the ability to translate business needs into actionable technical requirements.
Key Responsibilities
- Work closely with stakeholders to gather, analyse, and document business and technical requirements
- Identify process gaps and recommend improvement strategies
- Create and maintain documentation including BRDs, functional specifications, and reports
- Perform structured data collection, analysis, and interpretation
- Support infrastructure-related IT projects and system enhancements
- Collaborate with cross-functional teams including IT, operations, and business units
- Track project progress and ensure alignment with business objectives
- Provide insights and reporting using data analysis tools
Required Skills & Qualifications
- 4+ years of experience as a Business Analyst in IT Infrastructure projects
- Strong analytical and problem-solving skills with technical systems knowledge
- Excellent communication skills (verbal and written)
- Proficiency in data analysis and reporting tools such as Excel, Power BI, and SharePoint
- Experience creating BRDs, functional specifications, and business reports
- Strong organizational and data analysis capabilities
- Ability to manage multiple priorities and deadlines effectively
- Excellent interpersonal skills and customer follow-up abilities
Ideal Candidate Traits
- Detail-oriented and process-driven
- Strong communicator with stakeholder management skills
- Proactive and solution-oriented mindset
- Ability to work independently in a remote environment
- Comfortable collaborating with distributed teams
