Description
About Ryder<br/><br/>For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team‑based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada. Employee satisfaction is part of our culture.
About the Job<br/><br/>Type: Full time / Permanent
Wage: $75,000 – $95,000
Shifts: Nights – Tuesday – Saturday 7pm – 3:30am
Location: Winnipeg, Manitoba
Why Ryder?<br/><br/>10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada’s Best Employers in 2025
Summary<br/><br/>The Application Delivery and Support Analyst will be responsible for the stability, accessibility and performance of production and integrated application environments.
Essential Functions<br/><br/>Analyzing and monitoring system and integrated application environments with the purpose of continuous improvement of operational performance and efficiency.
Provide support to Ryder operations focusing on maintaining application environment stability, training and on‑site support when applicable.
Responsible for the analysis, troubleshooting and resolution of user reported technical incidents while adhering to departmental procedures.
Partner with the Infrastructure and Application teams to ensure issues are resolved in an efficient and timely manner.
Facilitate technical meetings to drive the resolution of issues and determine root cause.
Additional Responsibilities<br/><br/>Proactively learn new technologies to support applications as they become part of the Ryder portfolio.
Work closely with Project and Team Managers to provide status and other required information.
Perform other duties as assigned.
Skills and Abilities<br/><br/>Analytical/technical ability and problem solving/troubleshooting skills.
Strong verbal and written communication skills.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) to produce high quality work with minimal supervision.
Quickly learn new applications and new technologies.
Ability to effectively and clearly communicate to the end‑user community, tailoring the communication style/method to the specific need, and be able to discuss technical solutions in a non‑technical manner.
Organization skills with the ability to prioritize work effectively.
Detail oriented with excellent follow‑up practices.
Microsoft Office – intermediate required.
Performance Monitoring and analysis – intermediate required.
Transportation Management System – intermediate required.
Important Note<br/><br/>Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.
Qualifications<br/><br/>Bachelor’s degree required in transportation, logistics and computer science or business.
Three (3) years or more in IT, preferably in transportation and/or logistics.
One (1) year or more in providing onsite/remote technical support.
One (1) year or more in warehouse and/or transportation management applications.
Microsoft Office – intermediate required.
Performance Monitoring and analysis – intermediate required.
Transportation Management System – intermediate required.
Travel<br/><br/>1–10%
DOT Regulated: None
Compensation<br/><br/>Pay Type: Salaried
Minimum Pay Range: $75,000
Maximum Pay Range: $95,000
Equal Opportunity Employer<br/><br/>Ryder is an Equal Opportunity Employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply, including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.<br/><br/>#J-18808-Ljbffr
