Description
At Manulife, were building a future-ready workforce equipped to thrive in an increasingly digital and AI-enabled world.<br/><br/>Join Manulife University and play a pivotal role in developing technology talent across our global organization. As Manager, Engineering Transformation; you will lead a team responsible for delivering innovative learning experiences, technology enablement programs, AI-focused capability development initiatives, and workforce transformation solutions that help employees continuously learn, grow, and innovate.<br/><br/>Working closely with technology leaders, architects, and stakeholders across North America and Asia, you will drive learning strategy, oversee enterprise-wide programs, and help accelerate the development of critical technology skills that support Manulifes digital ambitions.<br/><br/>This is an exciting opportunity for a leader who is passionate about developing people, building future-ready capabilities, and creating meaningful learning experiences that empower employees to succeed.<br/><br/>Position Responsibilities
Lead and Develop Talent<br/><br/>Lead, coach, and develop a high-performing team focused on technology learning, enablement, and workforce development.<br/><br/>Foster an inclusive, collaborative, and growth-oriented team culture that encourages innovation and continuous learning.<br/><br/>Support employee development through coaching, performance management, career planning, and succession planning.<br/><br/>Create opportunities for team members to expand their leadership capabilities, technical knowledge, and business impact.<br/><br/>Drive Technology Learning and Capability Development<br/><br/>Lead the strategy, design, and delivery of technology learning programs and capability development initiatives across the organization.<br/><br/>Oversee the creation and continuous improvement of learning pathways, instructor-led training, workshops, self-paced courses, and digital learning experiences.<br/><br/>Partner with technology leaders, architects, engineers, and subject matter experts to ensure content remains relevant and aligned with evolving business priorities.<br/><br/>Coordinate global learning initiatives involving instructors, content creators, technology platform teams, vendors, and stakeholders.<br/><br/>Measure learner engagement, program effectiveness, and business outcomes to continuously improve learning experiences and impact.<br/><br/>Lead Programs and Strategic Initiatives<br/><br/>Own and execute the roadmap for Manulife Universitys technology learning portfolio.<br/><br/>Lead multiple concurrent initiatives while managing priorities, budgets, timelines, dependencies, and stakeholder expectations.<br/><br/>Establish governance practices, progress reporting, and performance metrics to support strategic objectives.<br/><br/>Translate organizational goals into actionable plans and measurable outcomes.<br/><br/>Advance AI Adoption and Innovation<br/><br/>Identify opportunities to leverage AI, automation, analytics, and emerging technologies to enhance learning experiences and operational effectiveness.<br/><br/>Support enterprise AI adoption through learning programs, enablement initiatives, and workforce capability development.<br/><br/>Champion innovation and continuous improvement across programs, processes, and delivery methods.<br/><br/>Stay informed on emerging technology and learning trends to help shape future capability development strategies.<br/><br/>Build Strategic Partnerships<br/><br/>Develop strong partnerships with technology leaders, architects, product teams, platform teams, and business stakeholders across the enterprise.<br/><br/>Collaborate with colleagues across North America and Asia to support global learning and workforce development initiatives.<br/><br/>Communicate effectively with senior leaders to align priorities, provide updates, and drive successful outcomes.<br/><br/>Participate in occasional meetings outside of standard North American business hours to support collaboration with global teams.<br/><br/>Required Qualifications<br/><br/>Experience leading teams within technology, learning, enablement, program management, workforce development, or related functions.<br/><br/>Demonstrated success delivering complex cross-functional programs involving multiple stakeholders.<br/><br/>Strong project and program management capabilities, including planning, prioritization, risk management, and execution.<br/><br/>Experience partnering with technology organizations and familiarity with modern software engineering, cloud, Agile, or AI-enabled environments.<br/><br/>Exceptional communication, facilitation, stakeholder management, and relationship-building skills.<br/><br/>Strong problem-solving, organizational, and leadership capabilities.<br/><br/>Bachelors degree or an equivalent combination of education, certifications, and relevant experience.<br/><br/>Experience collaborating effectively with globally distributed teams.<br/><br/>Preferred Qualifications<br/><br/>Experience designing or leading technology learning, employee enablement, or workforce development programs.<br/><br/>Familiarity with learning management systems, digital learning platforms, or content management tools.<br/><br/>Experience supporting AI adoption, Generative AI, automation, low-code/no-code platforms, or technology transformation initiatives.<br/><br/>Familiarity with Azure and enterprise technology ecosystems.<br/><br/>Experience supporting global programs across multiple regions and time zones.<br/><br/>Relevant certifications such as PMP, Agile, Scrum, PROSCI, or similar project and change management credentials.<br/><br/>Strong analytical skills with experience using data and insights to improve program performance and learner outcomes.<br/><br/>When you join our team
We’ll empower you to learn and grow the career you want.<br/><br/>We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.<br/><br/>As part of our global team, we’ll support you in shaping the future you want to see.<br/><br/>The role being advertised is an existing vacancy.<br/><br/>Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com.<br/><br/>Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.<br/><br/>Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com.<br/><br/>Referenced Salary Location
Toronto, Ontario<br/><br/>Modalidades de Trabajo
Híbrido<br/><br/>Salary range is expected to be between
$113,000.00 CAD – $163,000.00 CAD<br/><br/>Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.<br/><br/>Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.<br/><br/>We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement).<br/><br/>#J-18808-Ljbffr
