Professional Services Consultant – Implementation Specialist

Professional Services Consultant – ACTIVENet Implementation

At Global Payments, the Professional Services Consultant on the ACTIVENet Implementation team delivers technical services across our ACTIVE SaaS platform. The role focuses on implementing and supporting the ACTIVENet solution for clients across North America, working remotely and onsite throughout the region.

The position is hybrid, based three days a week from our Toronto offices.

Responsibilities

• Lead solution planning and design: Partner with clients and internal stakeholders to scope requirements and design tailored hardware, software, and integration solutions that meet business needs.
• Drive successful implementations: Coordinate day‑to‑day implementation activities, ensuring projects are delivered smoothly and aligned with defined timelines and objectives.
• Develop deployment and training strategies: Create and execute technology rollout plans, including end‑user training to support adoption and long‑term success.
• Collaborate across teams: Work closely with Project Managers, Consultants, and other stakeholders to align functional requirements with deliverables and ensure seamless execution.
• Ensure smooth project transitions: Partner with support teams to facilitate effective handoffs at project close, setting clients up for continued success post‑implementation.

Qualifications

• Build strong client relationships: Demonstrate a polished, professional approach while quickly establishing trust and credibility with enterprise‑level customers.
• Solve complex challenges: Apply strong problem‑solving skills to navigate complex business processes, adapt to new technologies, and deliver effective solutions.
• Communicate with impact: Deliver clear presentations and well‑structured reports, manage expectations, and turn challenges into positive outcomes.
• Drive projects with ownership: Bring an entrepreneurial mindset to manage projects, support deployments, and ensure successful outcomes in dynamic environments.
• Leverage technical and industry expertise: Utilize knowledge of software deployment, technical architecture (APIs, databases, SQL), and relevant industries to support client success and best practices.

Compensation

• Base salary up to $65,000 CAD per year.
• Earn commission up to an additional $25,000 – $50,000 in the first year.
• Total compensation depends on skills, performance, and territory.

Benefits

• A competitive salary ($50,000 – $65,000 CAD) and benefits package.
• Opportunities to grow your skills and build your career within a global business.
• Access to learning, development, and on‑the‑job experiences that expand your expertise.
• A supportive, inclusive team environment where your ideas and input matter.
• Time to give back through community and charity initiatives.
• A global employee assistance program.
• Recognition through a global platform that celebrates your achievements.

Diversity and EEO Statement

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in Canada on a full‑time basis without the need for current or future immigration sponsorship. The position listed in this requisition is ineligible for the referral bonus award program.

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