Description
<div><h3>Overview</h3><p>Remote Outbound Sales Agent role at <b>MCI</b>. MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet client needs, with a focus on excellence and innovation. This is a remote, work-at-home position based in Canada.</p><p>Job type: Full-Time. Pay type: Hourly.</p><h3>Responsibilities</h3><ul><li>Make outbound calls to potential and existing customers.</li><li>Present and promote products or services effectively.</li><li>Identify customer needs and offer tailored solutions.</li><li>Close sales and achieve performance targets.</li><li>Maintain detailed records of calls and customer interactions.</li></ul><h3>Qualifications</h3><ul><li>Must be 18 years or older.</li><li>High school diploma or equivalent required.</li><li>Previous outbound sales or call center experience preferred.</li><li>Excellent communication and negotiation skills.</li><li>Self-motivated and results-oriented.</li><li>Ability to work independently in a remote setting.</li><li>Reliable internet connection and a quiet workspace.</li></ul><h3>Conditions of Employment</h3><ul><li>Must be authorized to work in the country where the job is based.</li><li>Subject to program and location of the position: may require LEVEL II background and/or security investigation with fingerprint; offers contingent on results.</li><li>Must be willing to submit to drug screening (does not apply in Canada).</li></ul><h3>Compensation & Benefits</h3><p>Starting compensation is based on experience. A variety of benefits and incentives are offered to support and reward team members. Benefits may vary by geography.</p><ul><li>Paid Time Off: PTO and paid holidays</li><li>Health benefits for full-time employees (e.g., supplemental health coverage)</li><li>Life insurance options</li><li>Supplemental insurance: accident and critical illness</li><li>Career growth with internal promotions</li><li>Paid training</li><li>Casual dress code and engaging work environment</li></ul><h3>About MCI</h3><p>MCI helps customers address CX and DX challenges with industry-leading solutions. It provides BPO, staff augmentation, contact center services, IT services, and related offerings. MCI employs 10,000+ across multiple locations and brands.</p><h3>Disclaimers</h3><p>The job description provides a general overview and is not all-inclusive. The employer may revise the description at any time. This is not a contract of employment and either party may terminate at any time for any reason.</p></div>
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