Description

Join a Unified Global Team

At OnActuate, we cultivate talent from around the globe to deliver Microsoft and Dayforce solutions to customers across public, private, and non-profit sectors. Being People First is our core value, and this influences the ways in which we support and develop our team, and the ways in which we build relationships with our clients. Our delivery teams work collaboratively to ensure we provide the best solutions that truly fit our customer’s needs, and they are supported by our OA Labs team in forging our path into the future – exploring and integrating cutting-edge innovations into the solutions we provide. A career at OnActuate allows you to create an impact globally.

ABOUT THE ROLE

Reports To: Senior VP-HCM Practice

Type: Contractor (option to hire)

Location: Remote/Hybrid, dependent on location. Based anywhere in Canada or the United States. Some travel may be required.

Experience: 5+ years’ experience with Dayforce

Salary: $120 – $160 CAD; based on experience

Please note that this contract does not guarantee fixed hours. Work hours may vary based on business needs and project requirements.

To support our growing HCM function, we are seeking a Senior Workforce Management consultant with strong solution implementation experience. The successful candidate will serve as the subject matter expert on Dayforce workforce management, leading full-cycle implementations across scheduling, time & attendance, and forecasting. You will work closely with client stakeholders, internal project teams, and technical resources to ensure implementations are delivered on time, on scope, and ensure that OnActuate solutions are implemented effectively.

Occasional travel to client sites may be required in support of business development activities and at industry events. Essential to this role is the ability to work in partnership with our partners, clients, and technical team, to plan and execute successful HCM solution implementations. If you have excellent communication and coordination skills, and enjoy collaborating with a team, then we invite you to apply.

Responsibilities:

  • Lead end-to-end Dayforce WFM implementations including discovery, configuration, UAT, training, go-live, and support.
  • Work directly with our customers to conduct detailed requirements gathering sessions with client stakeholders across HR, Operations, and IT.
  • Configure Dayforce scheduling rules, shift patterns, time & attendance policies, and forecasting parameters.
  • Develop and maintain implementation documentation including design specifications, test scripts, and training materials.
  • Deliver end-user and administrator training tailored to client environments.
  • Provide post-implementation support and troubleshoot system issues in collaboration with support team.
  • Identify and escalate risks or scope changes proactively.
  • Work with our internal teams to enhance current delivery procedures.
  • Work with our internal sales, technical, and delivery teams to deliver on client implementation goals.
  • Prefer working in a collaborative, cross-team capacity. This role requires you to work across functions and departments to bring the project to a successful live status.
  • Technical and functional requirements gathering.

Experience & Qualifications

  • Minimum 5+ years of hands-on Dayforce WFM implementation experience is essential to success in this role preferably in complex and/or public sector sites.
  • Demonstrated ability to configure Dayforce scheduling, time & attendance, and forecasting modules.
  • In-depth knowledge of WFM in Dayforce is required, and experience with other Dayforce modules such as and Core HR, Payroll, and Benefits module are assets.
  • Applicable business experience, preferred (HR, payroll, or general business) is an asset.
  • Ability to lead and facilitate customer workshops and sessions Strong understanding of workforce management principles and best practices.
  • Excellent written and verbal communication skills with the ability to engage both technical and non-technical stakeholders.
  • Ability to work independently and manage competing priorities in a fully remote setting.
  • Dayforce certification in WFM an asset.

If you’re passionate about WFM technology and love helping organizations run smarter — we’d love to hear from you.

Why OnActuate?

Our people-first policies define who we are as an organization. We offer a flexible and remote work environment, employer-paid benefits, and competitive time-off and pay. We actively encourage professional development and career growth in each team member. We encourage individuals from all ethnic groups, genders, sexual orientations, ages, and abilities to become part of our team.

We are proud to be certified by Great Place to Work™ in Canada and India.

Additional Information

You must be legally able to work in Canada or the United States.