Description

Role – SeniorAdministrator – Sailpoint IIQ, Java, SailPoint FAM

Location – Remote


Job Overvie

wPurpose: Ensure candidates have strong communication skills, customer interaction experience, and minimum SailPoint ISC functional knowledge

  • .
    A -Communication Skills (Mandator
  • y)•Ability to clearly explain technical concepts in simple, customer-friendly langua
  • ge•Comfortable participating in and leading customer cal
  • ls•Structured communication approach (problem → analysis → solutio
  • n)•Clear written communication (emails, chat response
  • s)•Asks clarifying questions and avoids assumptio

  • ns
    b.-Customer Interaction Experience (Mandato
  • ry)•Direct customer-facing experience (calls, demos, troubleshooting, KT sessio
  • ns)•Experience handling customer queries independently or with minimal supp
  • ort•Understanding of customer expectations around clarity, timelines, and ownersh
  • ipc.-SailPoint ISC Functional Knowle
  • dge•Basic understanding of SailPoint Identity Security Cloud and its purp
  • ose•Awareness of identity lifecycle conce
  • pts•Conceptual understanding of authoritative vs authentication sour
  • ces•High-level understanding of connect
  • ors•Awareness of Tenant Connectivity activit

ies
Thanks & Reg

ardsAkash V

ermaRaas Infotek Corporat

ion.262 Chapman Road, Suite 1

05A,Newark, DE -1

9702E-Mail: |Website: www.raasinfotek

comLinkedin: linkedin.com/in/akash-verma-b7247

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