Description

Job Title: SRE – AWS/Dynatrace with Development experience

Duration: 12 Months contract

Location: Toronto, Ontario, Canada

Job Description:

Reliability, resiliency, and operational excellence for mission‑critical AWS serverless platforms, ensuring high availability, low MTTR, and strong production governance using Dynatrace‑driven observability.

  • Resiliency strategy for serverless architectures (Lambda, API Gateway, async/event‑driven systems)
  • SLOs / SLIs / Error Budgets for critical API’s
  • Incident analysis and post‑incident reviews
  • Dynatrace observability: dashboards, alert tuning, dependency mapping, RCA acceleration
  • Operational excellence improvements: incident reduction, MTTR improvement, toil automation
  • Reliability guardrails embedded into CI/CD and production readiness reviews

Core Responsibilities

  • Design & enforce resiliency patterns: timeouts, retries, circuit breakers, throttling, graceful degradation
  • Lead major incidents and drive actionable RCAs with sustained fixes
  • Build signal‑driven alerts aligned to SLOs (noise reduction focus)
  • Enable automation & self‑healing where feasible

Required Experience

  • 5-6+ years in SRE/DevOps/Production Engineering
  • Deep hands‑on with AWS serverless (Lambda, API Gateway, SQS/SNS, DynamoDB/RDS)
  • Strong expertise in Dynatrace for serverless monitoring & triage
  • Proven success improving availability, MTTR, and incident trends
  • Solid coding/scripting (Python / Java / Node.js)