Description

WHO WE ARE

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Base Salary: CAD $51,383.00 – 79,261.00

With a starting point as Canada’s fourth largest health benefits provider, GSC manages and administers benefit plan programs for nearly four million plan participants nation-wide. As a not-for-profit social enterprise, we are driven by our Purpose: to make it easier for people to live their healthiest lives. And we’re fully committed to the talented team of employees who delight our clients and set our organization apart as an industry leader.

We are also proud to have been selected by Waterstone Human Capital as one of Canada’s Most Admired Corporate Cultures™. This award confirms GSC’s longstanding reputation as a company that respects and engages its employees – one that provides an excellent working environment and offers challenges and career growth.

WHY GSC IS A GREAT PLACE TO WORK

With all our cutting edge solutions, there’s never a dull moment

Our approach to offering and managing health benefits is always forward-thinking, from the promotion of digital mental health therapies (such as Inkblot) to predictive modelling of claims data insights, and the use of AI in our industry-leading Claim Watch™ fraud detection and prevention strategy.

We invest in our employees

As we grow, so do our employees. We offer training and professional development to ensure employees excel and are well positioned for career advancement within GSC. We encourage our team to continue their education – and we help fund it.

You’re part of something bigger

As a social enterprise, we re-invest our profits to support local communities and advocate to make it easier for Canadians to live their healthiest lives. Our employees – and customers – benefit from knowing they are contributing to enhancing the common good.

THE ROLE IN A NUTSHELL

  • Monitor monthly renewal activity and gather information required to prepare for the upcoming renewals.
  • Request the preparation of required standard reports from the OSA.
  • Follow-up regarding renewal report with Account Mangers. Once approved for distribution, ensure delivery of reports in a timely manner.
  • Manage renewal database and update status of activity from start to finish
  • File renewal and supporting documentation
  • Manage the loading financial information on Advantage for renewals, plan changes and new business.
  • Prepare EP3 statements for all applicable clients.
  • Provide support for the monthly Claims in Excess review
  • Prepare ASO reconciliations and Transfer ASO deposit calculations in coordination with the Accounting Department
  • Assist in improving departmental processes in-order to meet departmental/company objectives.
  • Manage the Group Underwriting Quote Mailbox
  • Manage the Group Underwriting Assistant Mailbox
  • Provide administrative support as required.

WHO WE’RE LOOKING FOR

  • 3 years of experience in benefits and / or related industries would be preferred
  • Post-secondary degree or diploma.
  • Understanding of group benefits and administrative sales support function is an asset.
  • Superior organizational and planning skills.
  • Excellent communication and problem- solving skills.
  • Ability to multi-task, work well under pressure, and be self-reliant, while having a focus first and foremost on the success of the team.
  • Ability to work in a fast paced and deadline driven environment.
  • Flexible and adaptable to changing responsibilities and business environment and ability to do so with strong attention to detail.
  • Passionate, have a positive attitude, a willingness to learn new tasks and teach internal partners and your teammates.
  • Committed, professional and take ownership & accountability.
  • Participate and strive to achieve excellence and have fun.

NICE TO HAVE

  • Bilingual – English and French.

THE CULTURE

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone’s voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it’s about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS

Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through . Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage – GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.