Description

<h3>About the role</h3>
<p>The Virtual Assistant will provide comprehensive administrative support to executives and teams, ensuring smooth daily operations in a fully remote environment. This role requires proactive management of schedules, communications, and travel logistics while maintaining a professional online presence.</p>
<h3>Key responsibilities</h3>
<ul>
<li><p>Manage and coordinate multiple calendars, schedule meetings, and handle rescheduling conflicts.</p></li>
<li><p>Monitor, triage, and respond to email correspondence, ensuring timely follow-up.</p></li>
<li><p>Perform accurate data entry and maintain organized digital filing systems.</p></li>
<li><p>Provide first-line customer support via phone, email, and chat, resolving inquiries efficiently.</p></li>
<li><p>Arrange domestic and international travel, including itineraries, accommodations, and expense tracking.</p></li>
<li><p>Create and schedule content across social media platforms, monitoring engagement and analytics.</p></li>
<li><p>Utilize Microsoft Office and Google Workspace to produce reports, presentations, and collaborative documents.</p></li>
</ul>
<h3>Required qualifications</h3>
<ul>
<li><p>1-35 years of experience in virtual assistance or related administrative support.</p></li>
<li><p>Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Docs, Sheets).</p></li>
<li><p>Demonstrated ability to manage complex calendars and coordinate travel logistics.</p></li>
<li><p>Strong written and verbal communication skills for email and customer support.</p></li>
<li><p>Excellent attention to detail and accuracy in data entry and document preparation.</p></li>
<li><p>Self-motivated, reliable internet connection, and ability to work independently in a remote setting.</p></li>
</ul>
<h3>Nice to have</h3>
<ul>
<li><p>Experience with social media management tools (e.g., Hootsuite, Buffer).</p></li>
<li><p>Familiarity with basic bookkeeping or expense reporting software.</p></li>
<li><p>Previous experience supporting C-level executives.</p></li>
<li><p>Knowledge of project management platforms such as Asana or Trello.</p></li>
</ul>
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